Certified Solutions incorporates team of highly skilled professionals who have been providing high quality security for over 10 years.
We are dedicated to excellence in security & crowd management.
We have established ourselves as leaders in the event security market place and regularly provide services at a range of prestigious high profile events and venues.
Each member of staff plays a vital role to meet and exceed all our customers’ expectations and to continuously build on our core values of:
- quality
- accountability
- integrity
- respect
Certified Solutions recognises that the quality of our services are dependent on our operatives so the recruitment and selection process we have in place ensures that only the highest calibre operatives are appointed for all the different services we offer.
We choose our personnel based on their skill, professionalism and experience and each and every one is signed off by one of our directors.
TRAINING
Certified Solutions training protocols exceed those of any other security company in the region. All our security guards and officers receive defensive tactics training, patrol training and criminal law education. In addition, they receive training in customer service, intercultural competency, mental health and first aid.
OUR PEOPLE
All of our employees are carefully screened. Our pre-employment background process includes criminal record checks, vulnerable sector checks, and psychological testing. Each security officer is interviewed by our management team, thoroughly vetted, and must supply five verifiable references. Successful candidates are then trained in our systems, equipment, and certifications.
ACT AWARENESS
Devised by CT officers and security experts, the ACT Awareness eLearning was previously only available to staff working in crowded places like shopping centres and entertainment venues. Now Counter Terrorism Policing has decided to open up the training to anyone who wants to become a CT Citizen so they can learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident.
ACT Awareness eLearning provides nationally recognised corporate CT guidance to help people better understand, and mitigate against, current terrorist methodology.
Certified Solutions has incorporated ACT into its training programme for its staff.